How To Stay

Welcome Home

Welcome to the Ronald McDonald House of Danville. It is important to us that you feel comfortable within our House. Please ask a staff person or a volunteer if you would need any assistance during your stay.

 

Who can lodge overnight at the Ronald McDonald House of Danville?

  • Families who have a patient from age birth through 21 who is being treated in a pediatric department.
  • Individuals who have not been exposed to anything communicable two weeks prior to their lodging
  • Additional policies may apply depending on circumstances

 

Referral Procedure:

  • A hospital representative, nurse, desk clerk, social worker, etc.,  from the patients’ pediatric department must call to refer a family.
  • All referrals are on a first-come-first-serve basis except for pediatric oncology families, however, the pediatric oncology referral must be received twenty-four hours prior to needed lodging.

 

Check-in

  • New Guests: check-in between 9:00 a.m. and 8:00 p.m.
  • Day Guests: check-in between 9:00 a.m. and 8:00 p.m.
  • Returning Guests:  under one year since their last visit, may check in between 9:00 a.m. and 9:00 p.m.
  • New guests or guests who have not stayed longer than a year will need to attend the House orientation

 

Check-Out

  • Guests are responsible for cleaning their rooms prior to checking out
  • Staff/Volunteer must check guest rooms prior to guests checking out
  • House keys must be returned prior to checking out
  • Families will be responsible for a $10.00 replacement fee for lost keys

 

Day Guests

  • Day Guests are welcome to use the House between 9:00 a.m. and 8:00 p.m.
  • Day Guests must follow the referral procedure for overnight guests which is listed above
A mother folding her sons clothes in the RMHD laundry room.